Frequently Asked Questions 

How do I get in touch if I have a question?

We’d love to hear from you! Whether you have a question, need a little help, or simply want to say hello, feel free to email us at hello@lhbh.us or fill out the contact form above.

We’re available Monday–Friday, 10 AM–5 PM Pacific Time, and typically respond within one business day.

What should I do if there is a problem with my order?

We’re here to help! While all sales are final and we’re unable to accept returns or exchanges for changes of mind, we’ll gladly assist if your order arrives damaged, defective, or incorrect.

Please email us at hello@lhbh.us within 7 days of delivery with your order number and photos of the issue. After reviewing and verifying the details, we’ll arrange an appropriate replacement or refund at no additional cost to you.

Your satisfaction matters to us, and we’ll do our best to make things right.